Feb 23

SchuyNet Replacement for Java




Now that Oracle no longer plans to support the Java browser plugin in 2017, we have updated SchuyNet to deal with this. We modernized all of SchuyNet to create an easier experience as well as a modern look to your customers’ access.  We have made the login process easier and straightforward. We have streamlined SchuyNet to make it more robust and user-friendly. We have added user settings, advanced patient search, the ability to view and print patients’ reports at any time during laboratory testing and mobility on tablets and phones.

Permanent link to this article: http://www.schuylerhouse.com/schuynet-replacement-for-java/

Aug 05

Data Backup – It’s A Must!

Computer crashProblem:  Deleted files, computer crash or other disaster

Whether you accidentally delete a file or lose a bunch of your data to a hard drive crash, regularly backing up your machine is a MUST! A computer is a device with electricity and moving parts. The sad fact of the matter is that over time, any such device will have problems, and will eventually die.

Solution for deleted files, computer crash or other disaster


Backup, backup, and backup. 


The best solution to most problems that can be counted is simply backing up the computer on a regular basis.  Keep in mind that we spend a lot of time talking about backing up SchuyLab, but you should also consider backups for the entire computer.  With the government mandate to go electronic with all medical records, the need for backup becomes even greater.


We recently had a customer who thought they were backing up their computer system.  They used an external drive for the backups and the external drive failed.  They replaced the drive with a memory stick and didn’t realize that the memory stick had a different drive letter than the old drive.   This meant that while they thought they were backing up their system, they were not.  When their computer then started to die, they had a major problem. Luckily Schuyler House was able to recover their data before the computer totally died, but this story illustrates not only the need to back up your data, but to also double check that it’s actually being backed up.


Your SchuyLab is an amazing and reliable piece of software and will always be able to retrieve information, but because computer systems vary wildly in configuration, there is no way to include a one-size-fits-all backup system.  The information that sits on your computer is only as strong as the backup of your computer.  If lightning should strike, either metaphorically or in reality, it won’t matter how good SchuyLab is.  If the computer hardware fails, your access to your information will fail.


A backup system doesn’t have to be anything complicated.  It can be as simple as using a thumb drive (memory stick) and copying the database files to that thumb drive.  Considering that a multiple gigabyte thumb drive only costs a few dollars, it is a reasonable solution to the backup issue.   For a larger location, an external hard disk might also be obtained and will be more than large enough to hold even the largest hospital database.

What about the cloud that you have heard so much about?  Should you backup your data onto a remote sever?  While this is technically possible and fairly easy to do, Always remember that your computer is filled with proprietary medical records.  HIPAA has specific security requirements above and beyond how you would handle nonmedical documents. Without extra encryption we do not recommend backup to the cloud.


There are four basic steps you should take:

Step 1: Have a backup plan.
Step 2: Customize your backups to meet your needs and budget.
Step 3: Make backup a routine.
Step 4: Double check your backups from time to time.


Everyone needs to be proactive about their backups. We cannot emphasize enough the importance of backing up your computer system. Your computer data is one of your laboratory’s most valuable assets, not to mention the legality of protecting your patient’s records.

Permanent link to this article: http://www.schuylerhouse.com/data-backup-its-a-must/

Mar 06

SchuyLab is ICD-10 Compliant!

ICD-10 codes delayed.

On Tuesday, April 1, 2014, the “Protecting Access to Medicare Act of 2014,” HR 4302, law was signed which creates a one-year patch for the Sustainable Growth Rate (SGR) Medicare physician payment formula, to April 2015. Among many other provisions in the 45-page bill is a delay in the conversion to ICD-10 by one year, to October 2015.

Schuylab is ready for ICD-10 codes.  While ICD-10 is new to the USA, it is almost universally in use outside of America.  Schuyler House has had many international laboratories for more than a decade, and these laboratories have needed to bill using ICD-10.  SchuyLab’s integrated billing module has therefore had to use ICD-10 codes for a number of years, so it is not only compliant with ICD-10 but is well field tested!

SchuyLab’s most recent release (version 3.1) allows the user to switch their SchuyLab system from using ICD-9 codes to using ICD-10 codes by changing a single setting on the SOP icon.  As of our current understanding of CMS regulations, a laboratory may not switch to using ICD-10 before the designated CMS date.  This means that any claims submitted with ICD-10 codes with a Date of Service that is before 1 Oct 2015 will be rejected by CMS.  Once the CMS designated date is reached, all lab work with a DOS after that date will be required to use ICD-10 codes (but lab work performed with a DOS prior to 1 October, 2015 but billed or re-billed after that date is still required to be submitted with ICD-9 codes.)  There is no way for Schuyler House to currently know if this regulation (published by CMS for the 2014 ICD-10 changeover) will still be applied to the conversion to ICD-10 on its 1 October 2015 date.

Permanent link to this article: http://www.schuylerhouse.com/schuylab-is-icd-10-compliant/

May 09

NEW: The SchuyLab Medication Module

Medication module

New_signThe SchuyLab Medication Module is designed to correlate a patient’s lab test results with their prescribed medication. Doctors can immediately see whether or not a patient’s test results are consistent with their prescription. The Medication Module tracks the patient’s current and previous prescriptions to ensure correct interpretation. The module is easy to set up and use, and Schuyler House provides a full catalog of medications and dosages at no charge.

Permanent link to this article: http://www.schuylerhouse.com/new-the-schuylab-medication-module/

Mar 26

Lacking That Personal Touch?

Medical science reporter Deanna Pogoreic writes in MedCity News:
Health plans, apparently, could stand to learn a few things from Publix and Trader Joe’s. The grocery chains garnered the top customer experience ratings in a new survey in which health plans as an industry ranked second to last. Although insurers seem to be investing more now than ever in improving the customer experience, the survey implies they still have a long way to go.
Consumers expressed their best and least favorite things in the 2013 Temkin Experience Ratings: everything from grocery stores to internet providers were looked at and sadly, health care plans were close to the bottom.
The silver lining, according to Bruce Temkin, managing partner of customer experience research and consulting firm Temkin Group, is that the industry’s ratings have consistently improved over the last three years, from a 50.3 percent satisfaction rating in 2011 to 54.8 percent in 2013.
That’s good to know, but there’s room for improvement.  Specialty grocery stores excel in TLC.  Something for all of us in the medical technology field to keep in mind as we go forward.

Permanent link to this article: http://www.schuylerhouse.com/lacking-that-personal-touch/

Mar 20

Testimonial: Bio-Test Laboratory

On behalf of our team here at Bio-Test, we wanted to sincerely thank the team at SchuylerHouse for providing a solid LIS system and excellent support.

Your product and service assisted Bio-Test in attaining a 98% compliance score with the government’s accreditation program for laboratory services. This is at the highest level of scores for labs in the entire province. Believe it or not, the Cytology Follow-Up letter was a topic of great discussion and they were quite impressed with what the LIS generates.

We know we are in good hands with SchuylerHouse.

Best Regards,

Asif Malik
General Manager
Bio-Test Laboratory

Permanent link to this article: http://www.schuylerhouse.com/testimonial-bio-test-laboratory/

Mar 20

Come see what a COLA Symposium is all about.

Come see what a COLA Symposium is all about.

See you all in San Diego!

Permanent link to this article: http://www.schuylerhouse.com/come-see-what-a-cola-symposium-is-all-about/

Mar 07

Schuyler House in Canada

Schuyler House is proud to announce SchuyLab now interfaces directly with OLIS (Ontario Laboratory Information System of Canada) for eHealth Ontario / Cybersanté Ontario, handling almost a million lab tests annually.

Permanent link to this article: http://www.schuylerhouse.com/schuyler-house-in-canada/

Feb 11

Visit our booth at these upcoming Trade Shows:

2013 Schedule

May 15-18, 2013 | Hilton San Diego Resort & Spa | San Diego, CA

Permanent link to this article: http://www.schuylerhouse.com/visit-our-booth-at-these-upcoming-trade-shows-2/